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Our mission

We believe that owning a bike shouldn’t have to be compromise between quality and cost.  Why spend a fortune on an electric bike that you wouldn’t want to ride if it wasn’t for the ‘e’ part of its name? 

We can take your existing normal bike, the one that you probably already love, or maybe haven’t had  a chance to use in a while, and turn it into something great. 

Alternatively, we’ll work with you to create a complete custom build of a brand new bike – no compromises, just a great riding electric bike.

Why use custom built ebikes?

Read our testimonials or Google reviews. Our customers rate the quality of our work, our communications and our support.

Electric bikes kits and upgrades are all we do – we specialise in this so understand the technology, the market and the pitfalls. 

We have a dedicated electric bike workshop. We don’t play at this – we have specialist tools often not found in a traditional bike workshop.

Our pricing is fair – in fact, beyond fair. We offer some of the most competitive prices on the internet

We’re UK based, and offer UK warranties and support. So if something does go wrong, you’re protected.

Who are we?

Henry – the founder of Custom Built eBikes. He got into this after he built his own ebike. In no time he was doing this for friends, then people in the wider community. Very soon he was so in demand that Custom Built eBikes was born. He knows quite a bit about electric bikes and there is a good chance if you ask a more tricky question he’ll be the one answering it. 

Amy – super organised and keeps the guys in order. Amy looks after orders, stock, and office affairs.  Amy has a good understanding of ebikes and can offer advice to help you choose the best motor and battery combination for your bike.

Susan – Based in our office, Susan is usually the other end of the phone, happy to help with all eBike related queries. When she’s not answering the phone, she’l  be proccessing all our stock and getting it ready to be delivered to you! 

Matt – works in both the workshop and the main office, so is both technical and organised.  He knows all about ebike motors and batteries and has performed some very unusual and tricky conversions.

Chris – Also works in the workshop and main office, building bikes, updating our website, and is happy to answer technical queries you may have to ensure you get the right bike for your needs. When not working, Chris can be seen around the UK competing in Enduro MTB and Marathon 24hr events on his Whyte 905 Hardtail, so knows a thing or two about bikes!

Jakson – based completely in the workshop, which suits his lifelong love of bikes, Jakson’s role is to convert customer bikes into eBikes. His own riding tends to be on mountain bikes but he has admitted loving some of the carbon framed road bikes we have converted!

What do we offer?