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What people say

Alan, Cornwall

Serptember, 2021

Susan and Amy,

“I have finished converting my wife’s old Raleigh shopper into an e-bike which she is very pleased with. I would like to say a big thankyou to both Amy & Susan for your help and guidance in achieving the finished product. “

Richard, Somerset

October, 2021

“I am well chuffed with the bike”

Jon, Saltash

October, 2021

Custombuilt-ebikes team

” thanks to your insightful expertise and clear advice. 

Thank-you again, much appreciated.”

Stuart, Somerset

September, 2021


  ” I just wanted to say a great big thanks very much for being so very helpful and accommodating both on the phone and during my visit to the workshop.

 I ordered the 750 kit and a great big battery when I got home, and it has arrived already. What a superb service.   The battery is on charge, and I’m most of the way finished a very straightforward conversion!”

George, Cheddar

June, 2021


“Just want to say a big thank you to you and the guys for great kit and service.

A friend of mine got a kit from custom built Ebikes and was pleased with the kit and the service. He let me have a go on his bike and I was so pleased with it that me and my dad both then ordered a kit for our bikes.

The service and knowledge from the team was second to none. We both love the kits and would highly recommend anyone thinking of getting one to do it.

Thank you again.”

Peter, Winchester

August 2020

“It is now just over a year since Susan started riding the e-bike conversion you built for her, and she has ridden over 1000 miles in that time, recently averaging about 30 miles per outing. She is still delighted with her e-bike, which has enabled her to ride with me regularly without falling behind; indeed beating me up the steeper hills. The e-bike has given no trouble of any kind.
Thank you again for an excellent conversion job.

Max, Swansea

September 2021


“I wanted to convert my ‘Faithful’ 10 year old bicycle into an e-bike, to help this 75yr old with cycling the hills of Wales. Following numerous communications with the E-Bike staff members in Exeter, we arranged to visit ourselves, and have the job undertaken by a professional. Upon our arrival, we discovered that 5 members of their team had tested positive for Covid-19, and therefore were not in for work that day. This did not deter Henry, who led us to the workshop and began with the conversion himself. In chatting, it soon became apparent that Henry in fact, was the founder and owner of the business, and that we had quite a few ‘waterproofing techniques’ from the maritime industry in common. My bicycle and I received a ‘first class’ service, by a ‘first class’ mechanic, which resulted in a ‘first class’ conversion of my bicycle.
My ‘new’ E-bike is now travelling on the Welsh mountains and valleys, enabling me to once again enjoy the freedom of the wheels. Forever grateful to you Henry and to your E-Bike enterprise!”

Robert, Exmouth

June 2021


“Having today just completed 500 miles on the bike. I felt I must let you know how pleased I am with the bike and services provided by your company Custom built Ebikes.

The quality of work was excellent and the customer service was second to none.

I also believe that I received excellent value for money.

I will recommend your services without hesitation. 

Looking forward to updating my wife’s bike in due course.

Please pass my thanks to the whole team.”

Greg, Hampshire

April 2021

Susan and Amy

“I am confident with your services and will come to you gain for future projects. Thank you for looking after me.”

Andrew, London

May 2021

“I just fitted this kit to my Raleigh 20. It does make me smile!”